My client’s employee had worked through lunch and it was already 3 pm. As a doctor prior to starting his business, he knew all the reasons this was a poor idea. “The first commitment I made was to do no harm! Go to lunch!” my client told her. When he told me the story, I was impressed. He had connected …
If I had to define them in one sentence, I’d say: If your business looked in the mirror, KPIs are what would be staring back at it. But, since I have more than one sentence, I’ll elaborate. KPI stands for Key Performance Indicator. A KPI is a piece of tracked and trended information that helps explain how your business (or …
